We’re thrilled to be back with Ops Talks featuring another incredible guest:
Karen Bender, UX Recruit Operations Lead at YouTube, Switzerland.
AI is shifting how we work, but the heart of UX operations remains profoundly human. Join Karen Bender, UXR Recruit Operations Lead @ YouTube to dig into what it takes to maintain a "people first" approach while scaling ops. She'll cover her decade-long journey at YouTube, how the tech landscape is shifting, and the day-to-day realities of modern Recruit Ops.
📅 When: July 8th @ 4:00 pm CEST (10:00 am EDT/7:00 am PDT)
🖥️ Where: Online (comfy chair recommended)
Spots are limited so be sure to sign up attend live as this will not be recorded.
🎯 Who Should Attend?
- Recruit Ops enthusiasts, supporters, and even naysayers
- Research Operations and Design Operations folks
- Program Managers
- UX Researchers & Designers
- Anyone interested in Operations, UX, and Research
- Anyone who read this far 👏
Speakers

Karen began her career in Wellington, NZ before relocating to Zurich in 2013 to join Google. For the past decade, she has been the UXR Recruit Operations Lead at YouTube, championing processes that support both the researchers and the people they study.

Nate is the founder and CEO of Ethnio for the past 10+ years. Before that, Nate ran a UXR agency in SF called Bolt | Peters, which was acquired by Meta.
